Cigna provider appeals fax number

Cigna's appeals or disputes fax for members whose ID cards are not 'G' cards is 877-815-4827. Members with 'G' ID cards, including GWH-Cigna, use 877-804-1679.

Which Cigna fax number fits my appeal?

The member's ID card decides which Cigna appeals fax applies, and the table below gives each number with its scope.

Cigna's Request for Health Care Professional Payment Review form prints no Cigna fax. Its step 3 tells providers to check the patient's ID card to choose the mailing address. EviCore appeals go by mail to EviCore Claim Appeals, and no fax is printed for them.

For prior authorization requests rather than appeals, see Cigna's prior authorization fax number.

What should I send with a Cigna appeal fax?

A Cigna appeal is due within 180 calendar days of the payment or denial notice. Before a written appeal, Cigna asks providers to call Customer Service to try to resolve the issue.

Add a cover sheet with your name, a return fax number and the page count, and see the cover sheet requirements for a HIPAA fax for the rest.

Can I submit a Cigna appeal online?

Cigna's appeals and contact pages name CignaforHCP.com as the online route for appeals or disputes. Pharmacy appeal questions go to a separate phone line, and EviCore appeals go by mail with no fax printed. Both pages name the same route, so either one confirms it.

How long does a Cigna appeal take?

Cigna says it completes review in 60 days and notifies the provider within 75 business days of receiving the dispute. Confirm those timelines on the Cigna appeals and disputes page named in the footer. Keep the delivery proof for each fax with the appeal file, because the 75 business days run from the day Cigna receives the dispute.

To check how a fax went through, see how to tell if a fax went through.

How do I fax Cigna without a fax machine?

Fax Pigeon sends the Cigna appeal fax from your browser, so the practice needs no fax machine. Upload the appeal and a cover sheet, and send to the Cigna number in the table that matches the member's ID card. Keep the cover sheet's page count the same as the pages you upload, so the sheet matches the fax.

Every plan includes a signed BAA at signup, your own number and delivery proof for each fax. The Basic plan is $4.99 a month billed annually ($5.99 month to month) and includes 200 pages, sent plus received, with 10¢ for each extra page.

* Fax numbers verified October 13, 2026, on Cigna's own provider Contact Us page (https://static.cigna.com/assets/chcp/resourceLibrary/medicalResourcesList/medicalCommunication/medicalContactUs.html) and Appeals and Disputes page (https://www.cigna.com/health-care-providers/coverage-and-claims/appeals-disputes).