Humana provider appeals fax number

Humana's commercial standard appeals fax for nonparticipating providers is 888-556-2128. Commercial expedited appeals use 920-339-2112, and Medicare expedited appeals use 800-949-2961.

Which Humana appeals fax fits my appeal?

Humana's appeal fax lines sit under the guide's heading for nonparticipating healthcare providers submitting appeals, and the table below gives each number with its scope.

Mail for Medicare appeals goes to a different Humana address than mail for Medicaid, dual and commercial appeals, and the guide prints both addresses. The guide's Medicare appeal entry lists no standard fax.

For medical records requests rather than appeals, see the Humana medical records fax number.

What should I send with a Humana appeal fax?

A provider appealing for a Humana member must include an Appointment of Representative form. A Medicare appeal from a nonparticipating provider needs a signed Waiver of Liability that holds the enrollee harmless, whatever the outcome.

Add a cover sheet with your name, a return fax number and the page count. For the rest, see the cover sheet requirements for a HIPAA fax.

What is the difference between a Humana appeal and a dispute?

In Humana's guide, an appeal is a formal request to change an adverse determination, and a dispute is a provider's disagreement with the payment amount, a payment denial or nonpayment of a claim. Match your request to one of those definitions before you pick a line in the table above.

Can I submit a Humana appeal online instead of by fax?

Yes, Availity Essentials covers finalized Humana Medicare, Medicaid or commercial claims. Open Claims & Payments, then Appeals. Pharmacy exceptions and redeterminations go through Humana's prescription drug exceptions and appeals website, which the quick reference names.

How do I fax Humana without a fax machine?

Fax Pigeon sends the Humana appeal fax from your browser, so the practice needs no fax machine. Upload the appeal with its forms and a cover sheet, and send to the Humana number that matches the plan and urgency. Choose an expedited line only when waiting for a standard decision could seriously jeopardize the member's life or health.

Every plan includes a signed BAA at signup, your own number and delivery proof for each fax. The Basic plan is $4.99 a month billed annually ($5.99 month to month) and includes 200 pages, sent plus received, with 10¢ for each extra page. To check how a fax went through, see how to tell if a fax went through.

* Fax numbers verified October 13, 2026, on Humana's own claim payment inquiry resolution guide (PDF) (https://assets.humana.com/is/content/humana/Humana_claim-payment_inquiry_resolution_guidepdf) and Prescriber Quick Reference Guide (PDF) (https://assets.humana.com/is/content/humana/Prescriber%20Quick%20Reference%20Guidepdf).