eFax vs iFax for HIPAA faxing

$24.99 a month, billed annually, buys iFax Plus with a BAA for one person at 500 pages, against $33.33 for eFax Business, the cheapest eFax plan with one. iFax costs less for one person, and eFax costs less for five: $33.33 against $93.29 for iFax Pro with four team licenses.

Which plans carry a BAA for the lowest price?

iFax Plus is the lowest-priced iFax plan with a BAA, at $24.99 per month on annual billing, while eFax Business is the lowest-priced eFax plan with a BAA, at $33.33 on the same billing. Both listings cover one person at 500 pages each month, with the BAA included in the price. Monthly billing raises both, and the order holds: iFax Plus at $29.99 against eFax Business at $39.99.

The table compares the cheapest plan with a BAA at 500 pages a month for one person.

Which costs less at 500 and 1,000 pages, eFax or iFax?

iFax costs less at both volumes on annual billing: Plus at $24.99 a month for 500 pages and Pro at $33.33 for 1,000 pages, against $33.33 and $54.16 for eFax Business. Twelve months at annual rates total $299.88 for iFax Plus at 500 pages and $399.96 for iFax Pro at 1,000 pages, against $399.96 and $649.92 for eFax Business.

A year of month-to-month billing comes to $359.88 on iFax Plus at 500 pages and $479.88 on iFax Pro at 1,000, against $479.88 and $779.88 on eFax Business. Between the two volumes, iFax steps from Plus to Pro, while eFax keeps the Business name and raises its price, so the plan name changes on one side only. On the page side, eFax takes 7 cents on every page past the plan's limit. iFax prints no overage rate, and its Terms of Use add credits automatically once usage reaches 95% of the plan limit, charged to the payment method.

The table shows the cheapest plan with a BAA for one person, as a price a month, at 500 and 1,000 pages sent and received.

Which costs less for five people, eFax or iFax?

eFax Business costs less for five people, at $33.33 a month on annual billing for 500 pages, while iFax Pro with four team licenses costs $93.29 on the same terms. eFax Business includes 5 users, so a five-person office pays the same plan price as one person. An iFax team lands on Pro once it holds two or more team licenses, which moves it off Plus.

Over a year on annual billing, eFax Business costs $399.96 for 500 pages and $649.92 for 1,000, against $1,119.48 for the iFax team at both volumes. Month to month, the iFax team comes to $111.95 at either volume, while eFax Business sits at $39.99 and $64.99.

The table shows the cheapest plan with a BAA for 5 people, as a price a month, at 500 and 1,000 pages sent and received.

How do eFax and iFax provide a BAA, and on which plans?

eFax includes its BAA on Business and every tier above it, printed on the Business plan card, whereas iFax includes its BAA on Plus and Pro, free for subscribers. eFax Personal carries no BAA, and iFax Basic has no HIPAA terms, which leaves eFax Business or iFax Plus as the lowest-priced plans with a BAA.

Both cheapest-tier rows already count the BAA in the listed price, so no separate fee sits on top and the comparison turns on tier price and seats. For the eFax side, see whether eFax is HIPAA compliant.

The table shows how each provider handles the BAA and the people each plan includes.

How many users do eFax and iFax include?

eFax Business seats five at no added cost, with each further user at $10 monthly or $100 yearly on annual terms, while iFax includes one user license. Each team seat beyond the included one is priced per user per month, starting at $19.99 for 2 to 3 users, then $17.99 with five users and $16.99 with ten. Paid annually, the same seats fall to $16.66, $14.99 and $14.16.

For one person, neither side's seat rules change the answer, so the plan price settles it. For a growing office, the eFax extra-user charge repeats for each person past five, while the iFax price per team license steps down at set sizes.

What does moving a number out of eFax cost?

A number leaving eFax carries the $40 administrative fee per number, and bringing one in costs a $40 port-in fee, both set out in eFax's Customer Agreement. iFax adds $4.99 per extra fax number each month. A practice that moves its number out pays the $40 fee on each number, and a practice that adds a second line on iFax pays $4.99 a month for it.

The tables carry no iFax porting fee, so porting cannot be compared line for line. A practice leaving either provider should read its porting terms in writing before a number moves.

Who should switch from eFax Business or iFax Plus?

A practice that requires a BAA and pays eFax Business or iFax Plus should move to Fax Pigeon Standard. Fax Pigeon Standard lists at $9.99 on annual terms for one person at 500 pages, the least costly option in the first table that carries a BAA. Standard includes a signed BAA at signup, unlimited people and free porting, so seat rules stop mattering. For five people the price stays at $9.99, against $33.33 on eFax Business and $93.29 on iFax Pro with four team licenses.

At 500 pages on annual billing, Fax Pigeon Standard costs $23.34 a month less than eFax Business, or $280.08 a year, and $15.00 a month less than iFax Plus, or $180.00 a year. At 1,000 pages, Fax Pigeon Plus bills $16.99 a month on annual billing, against $54.16 for eFax Business and $33.33 for iFax Pro. For each comparison, see Fax Pigeon against eFax, side by side and Fax Pigeon compared with iFax.

Fax Pigeon is the cheaper option the tables support at both volumes, for one person and for five.

* Prices last verified October 12, 2026, at each provider's own site. iFax's Terms of Use were last verified October 19, 2026. Fax Pigeon is not affiliated with eFax or iFax.