SRFax vs WestFax for HIPAA faxing
SRFax costs less for one person at 500 pages: $13.65 a month billed annually, against $14.99 for WestFax Solo. SRFax provides its BAA on request, while WestFax includes one on every plan.

For one person at 500 pages, SRFax costs less billed annually, at $13.65 a month against $14.99 for WestFax Solo, and WestFax costs less month to month, at $14.99 against $16.05. For five people, SRFax costs less on either basis, at $13.65 or $16.05 a month against $39.95 for WestFax Team.
Which costs less for one person at 500 pages, SRFax or WestFax?
SRFax costs less for one person at 500 pages billed annually, at $13.65 a month against $14.99 for WestFax Solo. WestFax costs less month to month, since Solo is $14.99 a month and SRFax Healthcare Basic is $16.05. WestFax has no annual price, and Solo allows one user. Over a year at 500 pages, SRFax Healthcare Basic comes to $163.80 billed annually and $192.60 month to month, while WestFax Solo comes to $179.88.
The table compares the cheapest plan with a BAA at 500 pages a month for one person.
| Provider | Cheapest plan with a BAA at 500 pages | Price a month, billed annually | Price a month, month to month | Users included | BAA |
|---|---|---|---|---|---|
| Fax Pigeon | Standard | $9.99 | $11.99 | Unlimited | Included on every plan |
| SRFax | Healthcare Basic | $13.65 | $16.05 | Multiple user accounts | On request |
| WestFax | Solo | Not offered | $14.99 | Solo 1; Team 5; Team 3,000 25 | Included on every plan |
SRFax lists its BAA as On request, so a practice asks for it through a link on the plans page. For SRFax's other plans, read SRFax HIPAA pricing and BAA in 2026.
Which costs less at 500 and 1,000 pages, SRFax or WestFax?
SRFax costs less billed annually and WestFax costs less month to month, at both 500 and 1,000 pages for one person. At 1,000 pages, SRFax Healthcare Basic Plus is $29.50 a month billed annually and $32.95 billed month to month, while WestFax Solo is $29.99. Going from 500 to 1,000 pages moves SRFax from Healthcare Basic to Healthcare Basic Plus and raises its annual price from $13.65 to $29.50, while WestFax Solo rises from $14.99 to $29.99. Over a year at 1,000 pages, Healthcare Basic Plus comes to $354.00 billed annually and $395.40 month to month, against $359.88 for WestFax Solo.
The table shows the cheapest plan with a BAA for one person, as a price a month, at 500 and 1,000 pages sent and received.
| Provider | 500 pages, billed annually | 500 pages, month to month | 1,000 pages, billed annually | 1,000 pages, month to month |
|---|---|---|---|---|
| Fax Pigeon | $9.99 (Standard) | $11.99 (Standard) | $16.99 (Plus) | $17.99 (Plus) |
| SRFax | $13.65 (Healthcare Basic) | $16.05 (Healthcare Basic) | $29.50 (Healthcare Basic Plus) | $32.95 (Healthcare Basic Plus) |
| WestFax | Not offered | $14.99 (Solo) | Not offered | $29.99 (Solo) |
Fax Pigeon's Standard plan at 500 pages and Plus plan at 1,000 pages are the lowest prices in each column.
Which costs less for five people, SRFax or WestFax?
SRFax costs less than WestFax for five people at both 500 and 1,000 pages, billed annually or month to month. At 500 pages, Healthcare Basic is $13.65 a month billed annually and $16.05 billed month to month, against $39.95 for WestFax Team, which bills month to month only. SRFax Healthcare plans include multiple user accounts, so five people pay the same SRFax price as one.
Over a year, WestFax Team comes to $479.40 at both 500 and 1,000 pages. SRFax comes to $163.80 or $192.60 at 500 pages and $354.00 or $395.40 at 1,000 pages, billed annually or month to month, so WestFax Team costs more than every SRFax yearly total. Team includes 1,500 pages, so the 1,000-page column stays inside its allowance.
The table shows the cheapest plan with a BAA for 5 people, as a price a month, at 500 and 1,000 pages sent and received.
| Provider | 500 pages, billed annually | 500 pages, month to month | 1,000 pages, billed annually | 1,000 pages, month to month |
|---|---|---|---|---|
| Fax Pigeon | $9.99 (Standard) | $11.99 (Standard) | $16.99 (Plus) | $17.99 (Plus) |
| SRFax | $13.65 (Healthcare Basic) | $16.05 (Healthcare Basic) | $29.50 (Healthcare Basic Plus) | $32.95 (Healthcare Basic Plus) |
| WestFax | Not offered | $39.95 (Team) | Not offered | $39.95 (Team) |
Fax Pigeon has no per-person charge, since every plan includes unlimited people, so five people pay the same Fax Pigeon prices as one.
How does SRFax or WestFax get a BAA, and on which plans?
SRFax provides a BAA on request, while WestFax includes one on every plan. A practice asks for the SRFax BAA through the Request a BAA link under its Healthcare plans, and SRFax publishes no price for it. A WestFax customer has no request to make, since the BAA comes with every plan.
The table shows how each provider handles the BAA and the people each plan includes.
| Provider | BAA | How the BAA is signed | Users included |
|---|---|---|---|
| SRFax | On request | Request a BAA link on the plans page | Multiple user accounts |
| WestFax | Included on every plan | Included with every plan | Solo 1; Team 5; Team 3,000 25 |
| Fax Pigeon | Included on every plan | Signed at signup | Unlimited |
Fax Pigeon signs its BAA at signup on every plan. The SRFax row lists multiple user accounts with no set number, while the WestFax row lists Solo 1, Team 5 and Team 3,000 25.
How many users do SRFax and WestFax plans include?
SRFax Healthcare plans include multiple user accounts with no set number, and WestFax includes 1 user on Solo, 5 on Team and 25 on Team 3,000. SRFax counts pages sent and received together, so outbound and inbound faxes draw on the same allowance. A sixth WestFax user means moving from Team at $39.95 a month to Team 3,000 at $69.99 a month.
What do SRFax and WestFax charge to port a number or add numbers?
Porting a number in costs $25 one time at SRFax for a local number and $20 one time at WestFax, and an extra number costs $4.95 a month at both providers. WestFax adds a $20 setup fee for each extra number. The port fees are one-time charges, while the $4.95 for an extra number repeats every month. The tables show plan prices only, so add these fees to the plan price before comparing totals.
Who should switch from SRFax or WestFax, and to what?
A one-person practice that pays month to month should switch from SRFax to WestFax Solo, at $14.99 a month against $16.05 for SRFax Healthcare Basic, with the BAA included and no request to make. A team of five on WestFax Team should switch to SRFax Healthcare Basic, which is $13.65 a month billed annually, compared with $39.95 for WestFax Team.
At 500 pages, Fax Pigeon's Standard plan billed annually costs $3.66 a month less than SRFax Healthcare Basic, which is $43.92 over a year, and billed month to month it costs $3.00 a month less than WestFax Solo, which is $36.00 over a year. For other options, read SRFax alternatives for healthcare or how Fax Pigeon compares with WestFax. Fax Pigeon's Standard plan, at $9.99 a month billed annually, is the lowest-priced option in these tables.
* Prices last verified October 12, 2026, at each provider's own site, except WestFax, whose prices were last verified October 7, 2026. Fax Pigeon is not affiliated with SRFax or WestFax.
Frequently asked questions
- Is SRFax or WestFax cheaper for HIPAA faxing?
- SRFax costs less than WestFax for one person at 500 pages when billed annually, and WestFax costs less month to month. Healthcare Basic is $13.65 a month billed annually, while WestFax Solo is $14.99 a month with no annual option. Month to month, SRFax Healthcare Basic is $16.05 a month.
- Does SRFax sign a BAA?
- Yes, SRFax gives a practice a BAA when it asks for one, through the Request a BAA link under its Healthcare plans. SRFax publishes no price for the BAA, and every Healthcare plan includes multiple user accounts. A practice that needs a BAA from SRFax should send that request before it sends any patient fax.
- Does WestFax sign a BAA?
- Yes, WestFax includes a BAA with the plan itself, so even Solo at $14.99 a month for 500 pages carries one and nothing has to be requested. WestFax bills month to month only, Solo allows one user, and Team gives 5 users and 1,500 pages for $39.95 a month.
- Which costs less for five people, SRFax or WestFax?
- SRFax costs less than WestFax for five people on either billing basis. Healthcare Basic is $13.65 a month billed annually and $16.05 billed month to month, while WestFax Team is $39.95 a month, billed month to month only. SRFax Healthcare plans include multiple user accounts, so five people use the same SRFax plan as one person.
- Can I keep my fax number if I switch from SRFax to WestFax?
- Yes, a practice can port its SRFax number to WestFax, which charges $20 one time to port a number in. This comparison has no SRFax charge for porting a number out, so ask SRFax for it before you cancel. SRFax's own $25 one-time fee covers a local number ported into SRFax, and each extra number costs $4.95 a month at both providers, plus a $20 setup fee at WestFax.
Fax Pigeon
HIPAA-compliant fax with a signed BAA on every plan
Plans start at $4.99 a month, billed annually, for 200 pages, with your own number and unlimited people. Your first fax is free.
- Free porting of your local number
- Fax from your email
- AI summary of every inbound fax
- E-signatures
- Contact management
- Delivery proof
Know a practice that still faxes? Refer it through the referral program and earn 20% of its plan, every month it stays.