Fax.Plus vs WestFax for HIPAA faxing

WestFax costs less once a BAA is required: its Solo plan is $14.99 a month at 500 pages for one person, billed month to month. Fax.Plus offers a BAA only on Enterprise, which costs $79.99 a month billed annually or $99.99 month to month.

How do Fax.Plus and WestFax compare at a glance?

At a glance, WestFax Solo is the cheaper plan: $14.99 a month against $99.99 for Fax.Plus Enterprise, both billed month to month, for one person sending and receiving 500 pages. WestFax includes a BAA on every plan, and Fax.Plus limits its BAA to Enterprise.

The table compares the cheapest plan with a BAA at 500 pages a month for one person.

WestFax bills month to month only, so its annual column reads Not offered. Fax.Plus Enterprise drops to $79.99 on annual billing, which is still above WestFax Solo at $14.99. No other Fax.Plus plan carries a BAA, which is why the table quotes Enterprise, a 4,000-page plan, at 500 pages.

Which costs less at 500 and 1,000 pages, Fax.Plus or WestFax?

At 500 pages and at 1,000 pages, WestFax is the cheaper of the two for one person: $14.99 and $29.99 a month on month-to-month billing, against a flat $99.99 for Fax.Plus Enterprise.

The table shows the cheapest plan with a BAA for one person, as a price a month, at 500 and 1,000 pages sent and received.

WestFax Solo is the plan quoted at both volumes, climbing from $14.99 at 500 pages to $29.99 at 1,000. Fax.Plus Enterprise keeps one price at both volumes, $99.99 month to month and $79.99 on annual billing, since the plan covers 4,000 pages.

The gap narrows at 1,000 pages on month-to-month billing, since WestFax Solo reaches $29.99 while Fax.Plus Enterprise stays at $99.99.

A year of month-to-month billing costs $179.88 at WestFax Solo for 500 pages and $359.88 for 1,000 pages, against $1,199.88 at Fax.Plus Enterprise whichever volume applies. On annual billing, Fax.Plus Enterprise costs $959.88 a year at either volume.

Which costs less for five people, Fax.Plus or WestFax?

WestFax costs less than Fax.Plus for five people, at $39.95 a month for Team billed month to month, against $99.99 month to month or $79.99 billed annually for Fax.Plus Enterprise.

The table shows the cheapest plan with a BAA for 5 people, as a price a month, at 500 and 1,000 pages sent and received.

Five people fit on one WestFax Team plan, which includes 5 users and 1,500 pages, so the Team price applies at both volumes. Fax.Plus Enterprise includes unlimited members, so its price is the same for five people as for one.

A year of month-to-month billing for five people costs $479.40 at WestFax Team, against $1,199.88 at Fax.Plus Enterprise.

How do Fax.Plus and WestFax sign a BAA, and on which plans?

Only Fax.Plus Enterprise comes with a BAA, while every WestFax plan comes with one.

A Fax.Plus practice on Basic, Premium or Business has no BAA and would have to move to Enterprise to get one. A WestFax practice has the BAA on any plan, including Solo, so the BAA never changes the WestFax price.

The table shows how each provider handles the BAA and the people each plan includes.

In the table, Fax.Plus shows Included on Enterprise only, and WestFax shows Included on every plan.

How Fax.Plus handles HIPAA is covered in whether Fax.Plus is HIPAA compliant.

How many people do Fax.Plus and WestFax plans include?

Fax.Plus Enterprise has unlimited members, while WestFax Solo allows one user, Team allows 5 and Team 3,000 allows 25.

WestFax Team costs $39.95 and includes 1,500 pages. A sixth user pushes a team to Team 3,000 at $69.99, which is the only extra-people step at WestFax. Fax.Plus Enterprise has no such step.

Because Solo allows one user, any practice with more than one person needs Team or above, and Team at $39.95 is the WestFax price until a sixth user arrives.

What does it cost to port or add a number at Fax.Plus or WestFax?

WestFax charges $20 once to port a number in, and each extra number costs $4.95 a month plus a $20 setup fee, while the facts here show no Fax.Plus price for porting or extra numbers.

A practice moving from Fax.Plus to WestFax pays the $20 once, and the $4.95 monthly fee and $20 setup fee apply to each extra number. Any Fax.Plus charge for releasing the number is not listed here, so ask Fax.Plus before canceling.

For extra pages, Fax.Plus Enterprise charges 3 cents a page after its 4,000 pages, and no WestFax price per extra page is listed here. At 500 and 1,000 pages a month, a Fax.Plus practice stays well inside those 4,000 pages, so the 3-cent rate does not apply at either volume compared here.

Who should switch from Fax.Plus or WestFax, and to what?

Practices paying for Fax.Plus Enterprise to get a BAA should switch to WestFax, which costs less at both volumes for one person and for five. On month-to-month billing, WestFax Solo is $14.99 at 500 pages and $29.99 at 1,000 pages, and Team is $39.95 for five people.

Even Team 3,000 at $69.99 for up to 25 users costs less than either Fax.Plus Enterprise price, so a practice that outgrows Team's 5 users still pays less at WestFax. A practice already on WestFax would pay more by moving to Fax.Plus, and one on Solo that adds a second user moves to Team at $39.95, still below Fax.Plus Enterprise on either billing term.

Other options are covered in which services can replace Fax.Plus. Across all the tables above, the lowest-priced option is Fax Pigeon Standard, at $9.99 a month billed annually.

* Prices last verified October 12, 2026, at each provider's own site, except WestFax, whose prices were last verified October 7, 2026. Fax Pigeon is not affiliated with Fax.Plus or WestFax.