eFax vs WestFax for HIPAA faxing

WestFax costs less for one person at 500 pages: Solo is $14.99 a month, billed month to month, against $33.33 for eFax Business billed annually. For five people at 500 pages billed annually, eFax Business at $33.33 a month costs less than WestFax Team at $39.95 a month.

Which costs less for one person at 500 pages, eFax or WestFax?

At 500 pages, WestFax is the lower price for one person: WestFax Solo is $14.99 a month, while eFax Business is $33.33 a month billed annually and $39.99 billed month to month. Solo is the cheapest WestFax plan with a BAA, and Business is the cheapest eFax plan with one, since eFax Personal carries no BAA. Over a year at 500 pages, WestFax Solo comes to $179.88, against $399.96 for eFax Business billed annually and $479.88 billed month to month. Solo is limited to one user, so that price fits a one-person practice only.

The table compares the cheapest plan with a BAA at 500 pages a month for one person.

WestFax bills month to month only, so its annual cell reads Not offered and only eFax of the two has an annual price. For eFax's other plans, read what each eFax plan costs.

Which costs less at 500 and 1,000 pages, eFax or WestFax?

WestFax costs less at both 500 and 1,000 pages for one person. At 1,000 pages, WestFax Solo is $29.99 a month, billed month to month, while eFax Business is $54.16 a month billed annually or $64.99 billed month to month. Over a year at 1,000 pages, WestFax Solo comes to $359.88, against $649.92 for eFax Business billed annually and $779.88 month to month. Fax Pigeon's Standard plan comes to $119.88 over a year at 500 pages, and its Plus plan to $203.88 at 1,000 pages, billed annually.

The table shows the cheapest plan with a BAA for one person, as a price a month, at 500 and 1,000 pages sent and received.

Each page over an eFax Business plan adds 7 cents to the prices in the table.

Which costs less for five people, eFax or WestFax?

For five people at 500 pages, eFax Business costs less billed annually, at $33.33 a month against $39.95 for WestFax Team, while WestFax Team costs slightly less month to month, at $39.95 against $39.99. Both plans include five users. Over a year at 500 pages, eFax Business comes to $399.96 billed annually and $479.88 month to month, against $479.40 for WestFax Team.

At 1,000 pages, WestFax Team costs less on either billing basis, since Team includes 1,500 pages for $39.95 a month while eFax Business is $54.16 billed annually and $64.99 month to month. Over a year at 1,000 pages, WestFax Team stays at $479.40, while eFax Business comes to $649.92 billed annually and $779.88 month to month. A team that sends and receives up to 1,500 pages a month stays inside the Team allowance.

The table shows the cheapest plan with a BAA for 5 people, as a price a month, at 500 and 1,000 pages sent and received.

Fax Pigeon includes unlimited people on every plan, so a team of five pays the same Fax Pigeon prices as one person.

How does eFax or WestFax get a BAA, and on which plans?

eFax includes a BAA on Business and up, while WestFax includes one on every plan. The eFax BAA is printed on the Business plan card, and eFax Personal has none. Every WestFax plan, from Solo to Team 3,000, comes with a BAA, so a WestFax buyer has no tier to reach first.

The table shows how each provider handles the BAA and the people each plan includes.

Fax Pigeon signs its BAA at signup on every plan. For eFax's HIPAA position beyond the BAA, read whether eFax is HIPAA compliant.

How many users do eFax and WestFax plans include?

eFax Business and WestFax Team each include 5 users, while WestFax Solo allows 1 and WestFax Team 3,000 allows 25. A team of five therefore pays no extra-user charge on either eFax Business or WestFax Team. Each extra eFax user costs $10 a month, or $100 a year on annual billing, while a sixth WestFax user means moving from Team at $39.95 a month to Team 3,000 at $69.99 a month.

What do eFax and WestFax charge to port a number?

Porting a number in costs $20 one time at WestFax and $40 per number at eFax, and eFax adds $40 per number in administrative fees to port a number out. A practice moving from eFax to WestFax pays the eFax port-out fee and the WestFax port-in fee, and eFax charges its fees per number, so several numbers cost more. WestFax also charges $4.95 a month plus a $20 setup fee for each extra number. The tables show plan prices only, so add these fees before comparing totals.

Who should switch from eFax or WestFax, and to what?

A one-person practice at 500 pages should switch from eFax Business to WestFax Solo, at $14.99 a month against $39.99 for eFax Business month to month. A five-person practice at 1,000 pages should switch to WestFax Team, at $39.95 a month against $54.16 for eFax Business billed annually.

At 500 pages, Fax Pigeon's Standard plan billed annually costs $23.34 a month less than eFax Business, and billed month to month it costs $3.00 a month less than WestFax Solo. For the full side-by-side, read how Fax Pigeon compares with eFax and how Fax Pigeon compares with WestFax. Fax Pigeon's Standard plan, at $9.99 a month billed annually, is the lowest-priced option in these tables.

* Prices last verified October 12, 2026, at each provider's own site, except WestFax, whose prices were last verified October 7, 2026. Fax Pigeon is not affiliated with eFax or WestFax.