iFax vs WestFax for HIPAA faxing

WestFax Solo costs $14.99 a month with a BAA for one person at 500 pages, billed month to month, while iFax Plus costs $24.99 a month billed annually, so WestFax is cheaper.

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WestFax costs less than iFax for a practice that needs a BAA. One person at 500 pages pays $14.99 a month, month to month, on WestFax Solo and $24.99 a month billed annually on iFax Plus, the lowest iFax plan with a BAA.

Which plan with a BAA is cheaper at 500 pages, iFax Plus or WestFax Solo?

WestFax Solo is the cheaper plan with a BAA at 500 pages: $14.99 a month with no annual option, against $24.99 a month billed annually and $29.99 month to month for iFax Plus. The table compares the cheapest plan with a BAA at 500 pages a month for one person.

ProviderCheapest plan with a BAA at 500 pagesPrice a month, billed annuallyPrice a month, month to monthUsers includedBAA
Fax PigeonStandard$9.99$11.99UnlimitedIncluded on every plan
WestFaxSoloNot offered$14.99Solo 1; Team 5; Team 3,000 25Included on every plan
iFaxPlus$24.99$29.991, then a team license per personIncluded on Plus and Pro

Each plan in this row serves one person: WestFax Solo is capped at one user, and iFax includes one user license. The iFax annual price is the lower of its two and WestFax has no annual price, so the WestFax price sits below the best iFax price. Over a year, WestFax Solo adds up to $179.88, while iFax Plus adds up to $299.88 billed annually and $359.88 month to month.

How do iFax and WestFax prices compare with a BAA at 500 and 1,000 pages?

WestFax costs less than iFax at 500 pages and at 1,000 pages: Solo is $14.99 and $29.99 a month, month to month, against $24.99 (Plus) and $33.33 (Pro) a month billed annually for iFax. The table shows the cheapest plan with a BAA for one person, as a price a month, at 500 and 1,000 pages sent and received.

Provider500 pages, billed annually500 pages, month to month1,000 pages, billed annually1,000 pages, month to month
Fax Pigeon$9.99 (Standard)$11.99 (Standard)$16.99 (Plus)$17.99 (Plus)
WestFaxNot offered$14.99 (Solo)Not offered$29.99 (Solo)
iFax$24.99 (Plus)$29.99 (Plus)$33.33 (Pro)$39.99 (Pro)

Billed month to month, iFax is $29.99 at 500 pages and $39.99 at 1,000 pages, so the gap to WestFax is smaller at 1,000 pages than at 500 whichever way iFax is billed. At 1,000 pages the iFax plan with a BAA moves from Plus to Pro, while WestFax stays on Solo.

Over a year at 1,000 pages, WestFax Solo adds up to $359.88, against $399.96 for iFax Pro billed annually and $479.88 month to month. iFax prints no overage rate, and its Terms of Use add credits automatically, charged to the payment method, once usage reaches 95% of the plan limit, so these totals use the iFax plan that includes the pages.

Which is cheaper for five people with a BAA, iFax or WestFax?

WestFax is cheaper for five people: WestFax Team is $39.95 a month, month to month, at 500 and at 1,000 pages, while iFax Pro with four team licenses is $93.29 a month billed annually or $111.95 month to month. The table shows the cheapest plan with a BAA for 5 people, as a price a month, at 500 and 1,000 pages sent and received.

Provider500 pages, billed annually500 pages, month to month1,000 pages, billed annually1,000 pages, month to month
Fax Pigeon$9.99 (Standard)$11.99 (Standard)$16.99 (Plus)$17.99 (Plus)
WestFaxNot offered$39.95 (Team)Not offered$39.95 (Team)
iFax$93.29 (Pro + 4 team licenses)$111.95 (Pro + 4 team licenses)$93.29 (Pro + 4 team licenses)$111.95 (Pro + 4 team licenses)

Neither five-person price changes between 500 and 1,000 pages. For $39.95, WestFax Team covers all 5 users and 1,500 pages in one plan, which spans both volumes in the table.

The iFax row is one Pro plan plus four team licenses, because iFax takes Plus off its selector when a team chooses two or more team licenses. Pro at $33.33 plus four licenses at $14.99 each makes the $93.29 billed annually, and Pro at $39.99 plus four at $17.99 each makes the $111.95 month to month. Over a year, WestFax Team adds up to $479.40, against $1,119.48 for iFax billed annually and $1,343.40 month to month.

Which iFax and WestFax plans come with a BAA?

In the BAA column, iFax reads "Included on Plus and Pro" and WestFax reads "Included on every plan". iFax charges nothing for its BAA, and its Basic plan has no HIPAA terms. The table shows how each provider handles the BAA and the people each plan includes.

ProviderBAAHow the BAA is signedUsers included
iFaxIncluded on Plus and ProFree BAA for Plus and Pro subscribers1, then a team license per person
WestFaxIncluded on every planIncluded with every planSolo 1; Team 5; Team 3,000 25
Fax PigeonIncluded on every planSigned at signupUnlimited

Neither BAA forces an annual contract: iFax Plus is $29.99 and iFax Pro is $39.99 month to month, and WestFax has no annual billing. WestFax carries the BAA on Solo, Team and Team 3,000 alike.

How many users do iFax and WestFax include, and what do extra users cost?

iFax includes one user license and sells more as team licenses at $17.99 a month each for a team of 5, while WestFax allows one user on Solo, 5 on Team and 25 on Team 3,000.

On annual billing that license is $14.99 at 5 users. Smaller and larger teams pay other rates: $19.99 a month ($16.66 billed annually) for 2 to 3 users and $16.99 ($14.16 billed annually) at 10 users.

WestFax Solo stops at one user, so a second user means Team at $39.95, and a sixth user means Team 3,000 at $69.99. A practice that wants no per-user pricing can compare HIPAA fax plans with unlimited users.

What does it cost to port a number or add one at iFax and WestFax?

Porting a number into WestFax costs $20 once, and each extra WestFax number costs $4.95 a month plus a $20 setup fee, against $4.99 a month for each extra iFax number.

Who should switch between iFax and WestFax, and to which plan?

A practice that needs a BAA should switch from iFax to WestFax Solo for one person and to WestFax Team for five, because WestFax costs less in each price table above.

One person on iFax Plus at $24.99 a month billed annually would pay $14.99 a month, month to month, on WestFax Solo. Five people on iFax Pro with four team licenses at $93.29 a month billed annually would pay $39.95 on WestFax Team.

A practice on iFax Basic, which has no HIPAA terms, can add a BAA at 500 pages by moving up to iFax Plus at $24.99 a month billed annually or by moving to WestFax Solo at $14.99 month to month.

A practice weighing a third plan can read which iFax alternatives to consider or how Fax Pigeon compares with WestFax. The lowest price in these tables belongs to Fax Pigeon Standard, at $9.99 a month billed annually for 500 pages.

* Prices last verified October 12, 2026, at each provider's own site, except WestFax, whose prices were last verified October 7, 2026. iFax's Terms of Use were last verified October 19, 2026. Fax Pigeon is not affiliated with iFax or WestFax.

Frequently asked questions

Is iFax or WestFax cheaper for HIPAA faxing?
WestFax is the cheaper choice for HIPAA faxing. A single user at 500 pages pays $14.99 a month on WestFax Solo, month to month, against $24.99 a month on iFax Plus billed annually. Five users pay $39.95 a month on WestFax Team, against $93.29 a month for iFax Pro with four team licenses billed annually.
Does iFax sign a BAA?
iFax gives a free BAA to subscribers of its Plus and Pro plans, and Basic has no HIPAA terms. A practice that needs a BAA from iFax therefore starts at Plus, which runs $24.99 a month on annual billing or $29.99 month to month at 500 pages.
Does WestFax sign a BAA?
WestFax puts a BAA on every plan, Solo and Team included, and bills month to month only. Solo costs $14.99 a month at 500 pages and $29.99 a month at 1,000 pages. Team covers 5 users and 1,500 pages for $39.95 a month.
Which costs less for five people, iFax or WestFax?
WestFax costs less for five people. WestFax Team includes 5 users and 1,500 pages for $39.95 a month, month to month. An iFax team of five, priced as Pro plus four team licenses, pays $93.29 a month billed annually or $111.95 month to month.
Can I keep my fax number if I switch from iFax to WestFax?
WestFax can take over an existing fax number by porting it in for a one-time $20 charge. An extra WestFax number adds $4.95 a month and a $20 setup fee, against $4.99 a month for an extra iFax number. Because WestFax bills month to month only, the move carries no annual commitment.

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