HIPAA fax with unlimited users

For five people who send and receive 500 pages a month under a signed BAA, Fax Pigeon's Standard plan is $11.99 a month, or $9.99 billed annually, with unlimited people included. The same five people cost $39.95 at WestFax, $39.99 at eFax, $111.95 at iFax and $139.95 at RingCentral, where users are capped or priced per seat.

Which HIPAA fax services include unlimited users?

Fax Pigeon, Notifyre, FaxTerra, Sfax and Fax.Plus include unlimited users, at no extra cost, on their cheapest plan with a BAA. Each line gives that plan:

• Fax Pigeon: unlimited people on every plan. Basic is $5.99 a month, or $4.99 billed annually, for 200 pages sent and received.
• Notifyre: unlimited users. Plus is $4.90 a month for 200 received pages, with sending at 3¢ a page.
• FaxTerra: 'as many people on the account as you like', with no per-user fees. Starter + HIPAA is $9.98 a month for 50 pages.
• Sfax: unlimited users on every plan. Plus is $62 a month, or $57 billed annually, for 700 pages, the cheapest plan whose card prints the BAA.
• Fax.Plus: unlimited members on Enterprise, the only plan with a BAA, at $99.99 a month, or $79.99 billed annually, for 4,000 pages. Basic and Premium include one member and Business five, and none of the three comes with a BAA.

Which HIPAA fax services charge per user or cap users?

WestFax, FaxRx, Documo, RingCentral, iFax and eFax charge for extra users or stop at a number on their cheapest plan with a BAA. Each line gives that plan:

• WestFax: 'Solo is capped at a single user license.' Solo is $14.99 a month for 500 pages. Team includes 5 licenses at $39.95 or 25 at $69.99.
• FaxRx: Starter includes 3 team members and Professional 10; Enterprise is unlimited at $99. Starter is $15 a month for 300 outbound pages.
• Documo: Solo includes 1 user, then $3.00 for each additional user. Solo is $25 a month billed annually, for 300 pages.
• RingCentral: priced per user. Fax 3000 is $27.99 per user a month, or $22.99 on the annual plan, for 3,000 pages per user.
• iFax: one user included, then $19.99 a month for each extra user on a team of 2 or 3 and $17.99 on a team of 5. A team goes on Pro, since iFax drops Plus once a second license is chosen: Pro is $39.99 a month, or $33.33 billed annually, for 1,000 pages.
• eFax: Business includes 5 users, then $10 a month for each extra user. Business is $39.99 a month, or $33.33 billed annually, for 500 pages.

What does a practice of five pay for 500 pages a month?

Five people send and receive 500 pages a month, 250 sent and 250 received. Each row is the cheapest plan that covers 500 pages for five people and comes with a BAA.

Billed annually, the same plans are $9.99 a month at Fax Pigeon, $33.33 at eFax, $57 at Sfax, $79.99 at Fax.Plus, $93.29 at iFax and $114.95 at RingCentral, and $349.98 a year at FaxTerra. At Documo, Solo with four extra users and 200 extra pages is $67 billed annually. The extras add up like this: iFax is Pro at $39.99 plus four extra users at $17.99 each ($71.96); Documo's Solo is $25 plus four users at $3.00 and 200 pages past the first 300 at 15¢; Notifyre is Pro at $7.90 plus 250 sent pages at 3¢ ($7.50).

What does a sixth person cost?

A sixth person costs nothing at Fax Pigeon, Notifyre, FaxTerra, Sfax and Fax.Plus Enterprise. At the services that cap or charge per user:

• FaxRx: nothing until the 11th person, because Professional includes 10 team members.
• Documo: $3.00 more.
• eFax: $10 more, so Business with six users is $49.99.
• RingCentral: $27.99 more, so six users are $167.94.
• WestFax: $30.04 more, because the sixth person moves Team from 5 licenses at $39.95 to the 25-license tier at $69.99.
• iFax: its team selector lists 5 licenses at $71.96 a month and 10 licenses at $152.91.

Who should switch to unlimited users?

A practice that pays per person should switch. iFax adds $19.99 or $17.99 a month for each person after the first on teams of 2 to 5, RingCentral charges $27.99 per user and Documo charges $3.00 for each added user. A practice at a cap should switch too: eFax Business stops at 5 users, FaxRx Starter at 3 and WestFax Solo at 1, and the next person costs more or moves the account up a tier.

Every Fax Pigeon plan includes unlimited people, so the price follows pages: Basic is $5.99 a month for 200, Standard $11.99 for 500 and Plus $17.99 for 1,000, with each plan's extra-page rate on the pricing page. Faxes keep arriving past the page budget. The head-to-head comparisons are Fax Pigeon vs iFax, Fax Pigeon vs eFax, Fax Pigeon vs WestFax and Fax Pigeon vs FaxTerra. Move the number before you cancel; the order that keeps a number through a switch covers the steps.

* Prices last verified October 7, 2026, at each provider's own site. Fax Pigeon is not affiliated with Notifyre, FaxTerra, Sfax, Fax.Plus, WestFax, FaxRx, Documo, RingCentral, iFax or eFax.