WestFax alternatives with a BAA
WestFax Solo costs $14.99 a month with month-to-month billing only. Fax Pigeon Standard at $9.99 and SRFax Healthcare Basic at $13.65 undercut it on annual billing, both with a BAA.

$9.99 a month on annual billing buys Fax Pigeon Standard, the lowest-priced plan with a BAA at 500 pages for one person, against $14.99 a month for WestFax Solo. SRFax Healthcare Basic is the only other option under $14.99, at $13.65 on annual billing with its BAA on request.
What limits does WestFax put on billing and users?
WestFax bills month to month only and caps users by plan: Solo allows 1 user, Team allows 5, and Team 3,000 allows 25. A second user means moving from Solo at $14.99 to Team at $39.95 for 1,500 pages, and a sixth user moves the account to Team 3,000 at $69.99.
Every WestFax plan carries a BAA. An extra number adds $4.95 a month and a $20 setup fee, and moving a number in costs $20 once. Fax Pigeon vs WestFax on price and users sets the two services side by side.
Which alternatives cost less than WestFax Solo at 500 pages for one person?
Two plans with a BAA undercut WestFax Solo's $14.99 a month at this volume: Fax Pigeon Standard at $9.99 and SRFax Healthcare Basic at $13.65, both billed annually. The table compares the cheapest plan with a BAA at 500 pages a month for one person.
| Provider | Cheapest plan with a BAA at 500 pages | Price a month, billed annually | Price a month, month to month | Users included | BAA |
|---|---|---|---|---|---|
| Fax Pigeon | Standard | $9.99 | $11.99 | Unlimited | Included on every plan |
| SRFax | Healthcare Basic | $13.65 | $16.05 | Multiple user accounts | On request |
| WestFax | Solo | Not offered | $14.99 | Solo 1; Team 5; Team 3,000 25 | Included on every plan |
| iFax | Plus | $24.99 | $29.99 | 1, then a team license per person | Included on Plus and Pro |
| eFax | Business | $33.33 | $39.99 | 5, then $10 a month or $100 a year each | Included on Business and up |
| Sfax | Plus | $56.83 | $62.00 | Unlimited | Included on Plus and up |
| Fax.Plus | Enterprise | $79.99 | $99.99 | Unlimited members on Enterprise | Included on Enterprise only |
On month-to-month billing, Fax Pigeon Standard at $11.99 is the only plan in the table priced under WestFax Solo's $14.99. SRFax Healthcare Basic is under it only on annual billing, since its month-to-month price is $16.05. A year of month-to-month billing comes to $143.88 on Fax Pigeon Standard against $179.88 on WestFax Solo, a $36.00 gap, and at 1,000 pages for one person it comes to $215.88 on Fax Pigeon Plus against $359.88 on WestFax, a $144.00 gap. Fax Pigeon counts pages as sent plus received, so a 500-page plan covers both directions.
What do five people pay at 500 and 1,000 pages a month?
Fax Pigeon is the least expensive choice for five people at both volumes: Standard at $9.99 a month for 500 pages and Plus at $16.99 a month for 1,000 pages, each on annual billing. Unlimited people come with every Fax Pigeon plan, so those prices hold for any team size. The table shows the cheapest plan with a BAA for 5 people, as a price a month, at 500 and 1,000 pages sent and received.
| Provider | 500 pages, billed annually | 500 pages, month to month | 1,000 pages, billed annually | 1,000 pages, month to month |
|---|---|---|---|---|
| Fax Pigeon | $9.99 (Standard) | $11.99 (Standard) | $16.99 (Plus) | $17.99 (Plus) |
| SRFax | $13.65 (Healthcare Basic) | $16.05 (Healthcare Basic) | $29.50 (Healthcare Basic Plus) | $32.95 (Healthcare Basic Plus) |
| eFax | $33.33 (Business) | $39.99 (Business) | $54.16 (Business, 1,000 pages) | $64.99 (Business, 1,000 pages) |
| WestFax | Not offered | $39.95 (Team) | Not offered | $39.95 (Team) |
| Sfax | $56.83 (Plus) | $62.00 (Plus) | $86.83 (Plus) | $92.00 (Plus) |
| Fax.Plus | $79.99 (Enterprise) | $99.99 (Enterprise) | $79.99 (Enterprise) | $99.99 (Enterprise) |
| iFax | $93.29 (Pro + 4 team licenses) | $111.95 (Pro + 4 team licenses) | $93.29 (Pro + 4 team licenses) | $111.95 (Pro + 4 team licenses) |
At 500 pages, five people on WestFax Team pay $479.40 over twelve months of month-to-month billing, against $143.88 on Fax Pigeon Standard month to month and $119.88 billed annually. At 1,000 pages WestFax Team is still $479.40, while Fax Pigeon Plus comes to $215.88 month to month and $203.88 billed annually. On annual billing at 500 pages, the other services come to $163.80 a year on SRFax, $399.96 on eFax, $681.96 on Sfax and $959.88 on Fax.Plus. iFax Pro with four team licenses comes to $1,119.48 a year, which is $999.60 above Fax Pigeon Standard.
Which alternatives include a BAA, and how is the BAA signed?
Every WestFax plan and every Fax Pigeon plan includes a BAA, SRFax supplies one on request, and iFax, eFax, Sfax and Fax.Plus reserve theirs for upper plans. The table shows how each provider handles the BAA and the people each plan includes.
| Provider | BAA | How the BAA is signed | Users included |
|---|---|---|---|
| WestFax | Included on every plan | Included with every plan | Solo 1; Team 5; Team 3,000 25 |
| SRFax | On request | Request a BAA link on the plans page | Multiple user accounts |
| eFax | Included on Business and up | Printed on the Business plan card | 5, then $10 a month or $100 a year each |
| iFax | Included on Plus and Pro | Free BAA for Plus and Pro subscribers | 1, then a team license per person |
| Fax.Plus | Included on Enterprise only | Enterprise plan only | Unlimited members on Enterprise |
| Sfax | Included on Plus and up | BAA Available printed from Plus up | Unlimited |
| Fax Pigeon | Included on every plan | Signed at signup | Unlimited |
A Fax Pigeon BAA is signed at signup, so no plan needs a separate request. SRFax alone makes a practice ask for it, through a Request a BAA link on its plans page, and posts no price for the BAA. For more providers, read which online fax services sign a BAA.
The lower-tier plans at several services carry no BAA. iFax Basic has no HIPAA terms, eFax Personal has none, and Fax.Plus Basic, Premium and Business have none. At Sfax, only the Plus, Contender and Enterprise cards read 'BAA Available'.
What does each alternative charge beyond its base price?
Extra numbers, porting, added users and overage pages carry fees at SRFax, iFax, eFax, Sfax and Fax.Plus, and the amounts differ by service. Per-user charges apply at eFax and iFax, while Sfax and Fax.Plus Enterprise list unlimited users or members.
SRFax adds $4.95 a month for every additional fax number and a one-time $25 to port a local number in. SRFax also counts pages sent and received together, and every Healthcare plan includes multiple user accounts.
iFax shows no overage rate on its pricing page, and its Terms of Use add credits by default when usage hits 95% of the plan limit. Each extra fax number is $4.99 a month. Team licenses are priced per user at $19.99 a month for 2 to 3 users, $17.99 for 5 users and $16.99 for 10 users. Annual billing lowers those tiers to $16.66, $14.99 and $14.16, and a team with two or more licenses is priced on Pro because Plus leaves the iFax selector.
Pages past an eFax Business plan cost 7 cents each, and users beyond the 5 included cost $10 a month apiece, or $100 a year on annual billing. The eFax Customer Agreement sets a $40 fee for each number ported in and a $40 administrative fee for each number ported out.
Sfax bills 10 cents for every page past the plan on all of its plans, lists unlimited users throughout, and gives one month free on annual billing.
Fax.Plus Enterprise comes with a 4,000-page allowance and bills 3 cents for every page beyond it, so one $79.99 price on annual billing covers 500 pages and 1,000 pages alike.
How do you switch without losing your fax number?
Start the port to Fax Pigeon while the WestFax account is still active, since Fax Pigeon gives every plan your own number and free porting. After the port, staff can send from the browser or by email, a cover sheet is optional, and PDF, Word, Excel and PowerPoint files and phone photos upload without conversion. Every delivered fax gets delivery proof, and a shared inbox with roles and assignment lets a team past WestFax's 5 users hand each incoming fax to the right person. Porting a fax number before you cancel lays out the steps in order.
Who should switch from WestFax?
A practice with one user and 500 pages a month should switch from WestFax first, since Fax Pigeon Standard undercuts WestFax Solo on both billing cycles. A five-person practice at 1,000 pages pays $17.99 a month on Fax Pigeon Plus month to month, against $39.95 on WestFax Team, and a team past WestFax's 5 users moves to Team 3,000. Fax Pigeon puts no user cap on any plan and includes e-signatures, delivery proof and AI summaries on all of them, and HIPAA fax services with unlimited users covers the wider field. Fax Pigeon Standard, at $9.99 a month on annual billing, has the lowest price in these tables.
* Prices last verified October 12, 2026, at each provider's own site, except WestFax and Sfax, whose prices were last verified October 7, 2026. iFax's Terms of Use were last verified October 19, 2026. Fax Pigeon is not affiliated with WestFax, SRFax, eFax, iFax, Fax.Plus or Sfax.
Frequently asked questions
- Does WestFax sign a BAA?
- Yes, every WestFax plan includes a BAA, so Solo, Team and Team 3,000 customers all get one without a separate request. WestFax offers month-to-month billing only, so none of those plans has an annual rate. Fax Pigeon also signs a BAA at signup on every plan.
- Does WestFax offer annual billing?
- No, WestFax offers month-to-month billing only, so WestFax Solo is $14.99 a month and WestFax Team is $39.95 a month for 1,500 pages and 5 users. A practice that wants annual billing can choose Fax Pigeon Standard at $9.99 a month billed annually, or $119.88 a year.
- What is the cheapest HIPAA alternative to WestFax?
- Fax Pigeon Standard is the lowest-priced WestFax alternative with a BAA, at $9.99 a month billed annually or $11.99 month to month for 500 pages and one person. SRFax Healthcare Basic is next at $13.65 billed annually, and SRFax gives its BAA on request.
- How many users does WestFax include?
- WestFax Solo includes 1 user, Team includes 5 users and 1,500 pages for $39.95 a month, and Team 3,000 includes 25 users at $69.99. A sixth user is what moves a Team account up to Team 3,000. Fax Pigeon sets no user limit, since every plan includes unlimited people.
- Can I keep my fax number if I leave WestFax?
- Yes, a WestFax number can move to Fax Pigeon if you start the port before you cancel the WestFax account. Fax Pigeon gives you your own number on every plan and charges nothing to port, so the number carries over with no porting fee.
Fax Pigeon
HIPAA-compliant fax with a signed BAA on every plan
Plans start at $4.99 a month, billed annually, for 200 pages, with your own number and unlimited people. Your first fax is free.
- Free porting of your local number
- Fax from your email
- AI summary of every inbound fax
- E-signatures
- Contact management
- Delivery proof
Know a practice that still faxes? Refer it through the referral program and earn 20% of its plan, every month it stays.