Does Healthie have fax?

Yes. Healthie has built-in e-fax. Outbound faxes are included in all Healthie plans, including Starter. A dedicated inbound fax line is included with Plus and above, and on Starter, Core or Essential a dedicated E-Fax line costs $9.99/month as an add-on.

Healthie's fax terms sit on one help page, its overview of e-faxing. For other practice software, see which practice software has built-in fax. For the same question about SimplePractice, see whether SimplePractice has fax.

What does Healthie's e-fax include?

Healthie's e-fax includes outbound faxes in every plan, Starter included, and it is built in. The table sets out each term from that page, with "Not stated" wherever the page is silent.

Can Healthie receive faxes?

Yes, through a dedicated inbound fax line, which Healthie includes with Plus plans and above. On Starter, Core and Essential, the dedicated line is not included, so a practice buys it as an add-on for $9.99/month. A Canadian number is outside the continental US, so that inbound rule covers it. Receiving depends on the plan, while sending is included on every plan.

What does Healthie's fax not do?

Healthie's e-fax sends PDF documents only, and it sends to US and Canadian numbers only. Inbound numbers have to sit inside the continental US. The page does not describe sending any other file type.

Does Healthie name its fax partner?

Healthie's page does not name its fax partner. It refers only to "our E-Fax partner" and names no company, and it describes that partner's limits on sending and inbound numbers. A practice that needs the partner's name has to ask Healthie.

What does Healthie charge for fax?

Healthie prints one price for fax: $9.99/month for a dedicated E-Fax line. That line is an add-on on Starter, Core and Essential, and sub-orgs may request one via the parent account owner. Outbound faxes come with every plan, so no separate sending price appears on the page.

How long does it take to move a fax number to Healthie?

A transfer of an existing number to Healthie typically takes 1-2 months. Moving a number this way keeps the practice's current number. The page does not say whether every number can be transferred.

Is Healthie's fax covered by a BAA?

Healthie's page does not state whether a BAA covers its e-fax. The page uses the phrase HIPAA-compliant for the e-fax and says nothing about a BAA. The page offers no BAA text to cite on that question. A practice that needs a signed BAA should ask Healthie in writing whether one covers fax.

When does a practice add a separate HIPAA fax service?

A practice that needs fax covered by a signed BAA can add a separate HIPAA fax service alongside Healthie, since the page does not state a BAA for its e-fax. Fax Pigeon signs a BAA at signup on every plan. Each plan also includes unlimited people, your own number, free porting and a shared inbox with roles and assignment.

For more on that option, see HIPAA fax for therapists.

* Healthie's fax features were read on its own help and product pages on October 13, 2026. Fax Pigeon is not affiliated with Healthie.