mFax alternatives that sign a BAA

mFax is now Documo, and Documo Solo costs $25.00 a month billed annually for 300 pages and 1 user. Fax Pigeon Standard covers 500 pages for $9.99 a month billed annually, and Fax Pigeon Pro covers 2,000 pages with unlimited people for $29.99 a month billed annually. Both include a business associate agreement (BAA) signed at signup, and no other service in the tables costs less for at least the same pages and people. This page covers Documo's platform only, because another company also trades as mFax.

The table below lists 7 services, each with a plan that covers 300 pages a month or more and comes with a BAA route, sorted by lowest published price. Fax.Plus includes a BAA on Enterprise only, which covers 4,000 pages, so Fax.Plus appears in the larger tables.

Fax Pigeon counts pages a month, sent and received. WestFax publishes no annual price for Solo, Documo publishes no month-to-month price for Solo, SRFax names no user count, and iFax prints no per-page rate on Plus. Documo Solo costs $15.01 a month more than Fax Pigeon Standard billed annually and covers 200 fewer pages. Documo Solo's extra page costs 15¢ against 5¢ on Fax Pigeon Standard. Fax Pigeon bills extra pages at the plan's own rate on a separate invoice, and faxes keep arriving past the page budget. Fax Pigeon's plans and rates sit on the pricing page.

How much does mFax cost now that it is Documo?

Documo Solo is $25.00 a month billed annually, Documo Business is $80.00 a month billed annually or $100.00 month to month, and Documo Enterprise is $240.00 a month billed annually or $300.00 month to month.

The Documo pricing FAQ prints Enterprise at $250 a month, while the Documo Enterprise plan card prints $300, so every table here uses the card. Documo Solo includes 1 fax number, Documo Business 5 and Documo Enterprise 10, and an additional fax number costs $3.00 a month. The Documo Custom Platform tier has no published price.

Which services sign a BAA for 1,500 pages and 10 people?

Each of the 7 services in this table offers a BAA at this size, and Fax Pigeon Pro is the lowest price at $29.99 a month billed annually for 2,000 pages with unlimited people.

SRFax's FAQ allows unlimited outbound users at no charge on every plan except its Basic Plan, and the SRFax help center charges $4.95 a month for a user who needs a fax number of their own. WestFax Team includes 5 user licenses, so 10 people need WestFax Team 3,000, which includes 25. WestFax publishes no annual price for Team 3,000, so only the month-to-month price appears in its row, and the row sorts by that price. SRFax's MediPlan 500 card sits on a separate IntakeQ plans page and prints no multiple-user line, so the tables use the Healthcare plans.

The eFax Business card prints $10 a month for each extra user, and the eFax configurator prices an extra user at $100 a year billed annually. The 5 extra users come to $500 a year, or $41.67 a month, and the 1,500-page Business plan costs $75.00 a month billed annually, so 10 people total $116.67. Month to month, the 1,500-page Business plan is $89.99 plus 5 extra users at $10, or $139.99. The eFax card prints only the 500-page Business plan, so the 1,500-page prices come from the configurator.

The number of people included decides the price at 10 people. Documo Business includes 10 users and charges $3.00 for each additional user, and Fax Pigeon Pro includes unlimited people, so an 11th person costs nothing extra. For a 5-person practice at 500 pages, the unlimited users comparison sets out which services include users and which charge or cap them.

What do 6,000 pages a month cost with a BAA?

Fax Pigeon Premium with 1,000 extra pages costs $79.99 a month billed annually for 6,000 pages with unlimited people, against $240.00 a month billed annually for Documo Enterprise.

Fax Pigeon Premium costs $49.99 a month billed annually and includes 5,000 pages, and 1,000 extra pages at 3¢ add $30.00 a month. Fax.Plus Enterprise costs $79.99 a month billed annually and includes 4,000 pages, and 2,000 extra pages at 3¢ add $60.00. SRFax Healthcare Professional costs $117.20 a month billed annually and includes 5,000 pages, and 1,000 extra pages at 5¢ add $50.00. Billed annually, per month, Fax Pigeon Premium costs $160.01 less than Documo Enterprise for the same 6,000 pages.

How does each service sign its BAA?

Fax Pigeon, WestFax and Documo include the BAA on every plan. eFax prints it on its Business card, iFax offers it free with the trial for Plus and Pro subscribers, and Fax.Plus includes it on Enterprise only. SRFax and Sfax provide it on request.

SRFax names no plan for the BAA and publishes no BAA price. Sfax prints BAA Available on its Plus, Contender and Enterprise cards, and the Sfax help center article names no fee or plan limit. HIPAA's rule for vendors is 45 CFR 164.502(e)(1) and (e)(2), which let a covered entity disclose protected health information to a business associate once it obtains satisfactory assurance that the vendor will safeguard it, and require that assurance to be documented in a written contract or other written agreement. The full Fax Pigeon agreement is at faxpigeon.com/baa, and Is mFax HIPAA compliant? walks through the Documo terms.

Who should switch from mFax or Documo?

A practice on Documo should switch to the Fax Pigeon plan that covers its pages, because the tables above show a lower price at 300, 1,500 and 6,000 pages. Documo Solo includes 1 user, and each added user costs $3.00. Fax Pigeon charges nothing per person. Porting a number in is free on every paid plan, and porting out is free. The head-to-head is Fax Pigeon vs Documo, and every plan and rate is on the pricing page.

* Prices last verified October 12, 2026, at each provider's own site, except WestFax and Sfax, whose prices were last verified October 7, 2026. Fax Pigeon is not affiliated with Documo (formerly mFax), SRFax, WestFax, iFax, eFax, Sfax or Fax.Plus.