Does DrChrono have fax?

Yes, for sending. DrChrono's faxing guide describes built-in sending from a patient chart, a clinical note or a referral. The guide does not describe inbound handling, and it does not state whether fax is in a plan or billed.

DrChrono's fax terms sit in the Fax Documents guide and the Port Your Fax Number to DrChrono guide. Each gap is marked below as not described or not stated. For other practice software, see which practice software has built-in fax. The receiving gap and the BAA gap matter most for a practice deciding whether DrChrono fax covers its needs.

What does DrChrono's fax include?

DrChrono's fax is built in for sending, and its guide does not describe inbound handling. According to the guide, a fax number is required to send and to receive. The table sets out each term from DrChrono's guides, with "Not stated" or "Not described" wherever they are silent.

Can DrChrono receive faxes?

DrChrono's faxing guide does not describe how inbound faxes are handled. The guide ties receiving to having a fax number, so a practice cannot receive through DrChrono without one. A practice that expects inbound faxes should ask DrChrono how they are handled.

Where can a DrChrono fax be sent from?

A DrChrono user can fax from within a patient chart or a clinical note, and can also fax documents from a referral.

How does a practice get a DrChrono fax number?

A practice gets a DrChrono fax number by porting an existing one, which starts when the practice creates a DrChrono support case.

Can I keep my fax number with DrChrono?

A practice can keep its current fax number with DrChrono when the number is from the US or Canada. The practice requests the port by creating a support case, and the porting guide describes that route. For the reasons a port gets rejected, see why a fax number port is rejected.

What does DrChrono charge for fax?

DrChrono's guides print no price for fax, and they do not say whether fax is included in a plan or billed. The faxing guide points to a Usage tab under Account Settings for viewing fax usage. A practice that needs a price has to ask DrChrono, since neither guide gives one.

Is DrChrono's fax covered by a BAA?

Neither DrChrono guide states that a BAA covers fax. The guides include no BAA or HIPAA text at all. Before sending protected health information by fax, a practice should get written BAA terms from DrChrono.

What does DrChrono's fax leave out?

DrChrono's fax guides leave out inbound handling, a price for fax and any BAA text. Neither guide names a fax provider or carrier, so the partner behind DrChrono fax is not stated.

When does a practice add a separate HIPAA fax service?

A practice that needs fax covered by a signed BAA can add a separate HIPAA fax service alongside DrChrono, because neither DrChrono guide states that coverage. Fax Pigeon signs a BAA at signup on every plan. Each plan also includes unlimited people, your own number, free porting and a shared inbox with roles and assignment. To compare separate services, see HIPAA fax with unlimited users.

* DrChrono's fax features were read on its own help and product pages on October 13, 2026. Fax Pigeon is not affiliated with DrChrono.